Privacy policy
Privacy Policy
Last updated: September 19, 2026
This Privacy Policy explains how WEDELAYSHOP collects, uses, and protects your personal information when you visit our store, make a purchase, or contact us. By using our Services, you agree to the practices described below.
1. Information we collect
When you use our store, we may collect:
- Contact details: your name, email address, and billing address.
- Payment information: details required to process your purchase. All payments are handled securely by our payment providers — we never see or store your full card details.
- Order information: the files you purchase, your order history, and download activity.
- Communications: any messages you send us through our contact form or by email.
- Technical data: your IP address, browser type, and device information, collected automatically when you visit our store.
2. How we use your information
We use your information to:
- Process your payments and deliver your digital files.
- Send you your download link and order confirmations.
- Respond to your questions and provide customer support.
- Improve our store, our files, and your experience.
- Send you occasional updates or promotions (only if you opted in — you can unsubscribe anytime).
- Prevent fraud and keep our store secure.
- Comply with legal obligations.
3. Who we share your information with
We never sell your personal information. We may share it only with trusted service providers who help us run our store, such as:
- Shopify, our e-commerce platform provider.
- Payment processors (such as Shopify Payments and PayPal) to complete your purchase.
- Email and analytics services used to deliver our emails and understand how our store is used.
All service providers are required to protect your information and only use it for the purposes we specify.
4. Cookies
Our store uses cookies to keep your cart working, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, but some features of the store may not work properly.
5. Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Request that we correct or delete your information.
- Receive a copy of your data in a portable format.
- Opt out of marketing communications at any time.
To exercise any of these rights, please contact us through the contact form on our website.
6. Data retention
We keep your personal information only as long as necessary to provide our Services, comply with legal obligations, and resolve any disputes. After that, we delete or anonymize it.
7. Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure. We recommend using strong passwords and keeping your account details private.
8. Children's privacy
Our Services are not directed to children. We do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us through our contact form — we will delete it promptly.
9. International transfers
Your information may be stored and processed in countries other than your own, including by our service providers. When required, we rely on recognized safeguards such as the European Commission's Standard Contractual Clauses to protect your data.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our Services after a change means you accept the revised policy.
11. Contact
If you have any questions about this Privacy Policy or your personal information, please reach out through the contact form on our website. We will respond as quickly as possible.